When booking your appointment with our Therapists, the time has been reserved especially for you. We understand that sometimes you need to change your schedule. We kindly ask that you give us 24 hours notice so that someone else may make use of the appointment time. Less than 24 hours notice will attract a 50% cancellation fee. Less than 12 hrs notice or missed appointments will be charged at the full rate. Group Bookings require a 50% deposit on booking and at least 5 days notice to change any details.